Returns
Changed your mind?No drama.
7-day returns on delivered orders, self-serve cancellations, and refunds in 5–7 business days.
Cancelling an order
You can cancel an order yourself from My Orders while it is pending or confirmed. Once it moves to packing or has shipped, it can't be cancelled, but you can still return it after delivery.
Return window
Delivered orders can be returned within 7 days of delivery. Start a return from the order page and choose a reason. That helps us fix issues at the source.
What can be returned
- Items must be unused, with original tags, charms, and packaging.
- Perfumes can be returned only if the seal is unbroken.
- Kids' wear must be unwashed, with the dupatta and all pieces of the set.
- Earrings can't be returned for hygiene reasons unless they arrive damaged.
Exchanges
Need a different size or colour? Return the item and place a new order. It's the fastest route, because stock on popular styles moves quickly and a new order holds your pick right away.
Refunds
Once the returned item passes a quick quality check, refunds are issued within 5–7 business days.
- Online payments are refunded to the original payment method via Razorpay.
- COD orders are refunded by bank transfer. We'll ask for your account details.
Damaged or wrong item
Sorry about that! Message uswithin 48 hours of delivery with photos. We'll arrange a free pickup and a replacement or full refund, including delivery charges.
Last updated September 2026
Start a return
Open the order you want to return and tap Return.